Reference

How Your rapid97 Wallet Gets Funded

Funding your rapid97 account runs through wallets you already use every day — Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX — and players in Alor Setar can move from login to a confirmed deposit without leaving their phone.

Touch 'n Go eWalletBoostGrabPayFast withdrawalsSecure verification
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rapid97 How Your rapid97 Wallet Gets Funded
rapid97 Taking Money Out to Your Wallet

Taking Money Out to Your Wallet

Taking money out runs the other way, and it starts from the same wallet menu. Tap Withdraw, choose whether the money goes back to Touch 'n Go eWallet, Boost, GrabPay or to your bank through DuitNow or FPX, then enter the amount you want. Before your first payout leaves, we check that the name on your account matches the name on the

wallet or bank account you are using; that single check is what keeps payouts pointed at you. Every request is listed in your history so you can follow it.

  • Open Withdraw — Sign in, open your account wallet and tap Withdraw to see the payout routes already linked to your account.
  • Choose where it lands — Send to Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, and check the account name is your own.
  • Enter the amount — Type the figure you want out; the page shows what is sitting in your balance before you confirm the request.
  • Finish verification — If your account is not verified yet, send your ID and selfie from the same page so the request can move.
rapid97 Adding Money to Your Account Wallet

Adding Money to Your Account Wallet

Adding money to your rapid97 account starts with a tap on Deposit inside your account wallet. Pick Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX online banking and the page shows the exact steps for that rail. For e-wallets, send the amount to the number on screen and confirm with your wallet PIN; for FPX, you log in to Maybank2u or

CIMB Clicks and land back on your wallet. Your balance updates once the rail confirms the transfer, and every entry stays in your history.

  • Open the deposit page — Sign in to your account and tap Deposit in the wallet menu; the page lists every rail you can send from.
  • Pick your rail — Choose Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX and read the account number shown before you send.
  • Send and confirm — Send the amount from your wallet app, then confirm with your PIN or your bank login so the transfer clears.
  • Watch your balance — Come back to the page and your balance moves once the rail confirms; the deposit stays listed in your history.
rapid97 Verifying Your rapid97 Account Details

Verifying Your rapid97 Account Details

Verifying your account is the part that protects your balance, and we keep it short. We ask for a photo of your MyKad or passport, a clear selfie, and — where you are paying from a bank account — a statement or screenshot showing your name. What you upload is used to match your account to you, which is what keeps your

wallet from being taken over or a payout pulled in your name. You do the checks once; after that, deposits and withdrawals run as normal.

  • Open verification — Inside your account wallet, tap Verification; the page lists exactly which documents we still need from you.
  • Send your ID photo — Photograph your MyKad or passport in good light with all four corners visible and no glare across the text.
  • Take a quick selfie — Follow the prompt on screen to take a selfie; we use it to match your face to the ID you just sent.
  • Wait for the result — We message you in your account once the check is done, and if a photo is unclear we ask for one more.

Local Payment Options We Support

Every rail we support is one Malaysians keep on their phone already. Touch 'n Go eWallet, Boost and GrabPay handle e-wallet deposits and payouts, while DuitNow and FPX online banking cover transfers from Maybank2u, CIMB Clicks and the rest. You do not need a new account or a card to start — the same wallet you use for your morning coffee and your Grab ride is the one that funds your play. Pick the rail you use most and it stays saved in your account for next time.

Touch 'n Go eWallet

Open your TNG eWallet app, send the amount to the number shown on our deposit page, then confirm with your six-digit PIN. Payouts go back to the same number tied to your account.

Boost

Boost runs the same way: send from the Boost app to the account number we show, confirm in-app, and your balance moves. Payouts return to the Boost wallet linked to your account.

GrabPay

If your Grab app already doubles as a wallet, GrabPay covers deposits and payouts here. Send to the number on our page, confirm inside the app, and the amount lands in your balance.

DuitNow

DuitNow transfers run through your own bank app — Maybank2u, CIMB Clicks or whichever you already use. Choose DuitNow, copy the reference we show, and approve the transfer in your banking app.

FPX

FPX online banking hands you to your bank login, so you never key in account numbers by hand. Both Maybank2u and CIMB Clicks are listed, and you come back to your wallet when the transfer is done.

HELP DESK

When a Payment Needs a Hand

If a transfer leaves your wallet but your rapid97 balance has not moved, that is the moment to talk to us rather than send it again. Live chat is the quickest way to reach local support, and the team works from the same payment rails you use, so they can read a deposit reference and tell you where it sits. Have your wallet app open and the transaction reference ready — with those two things in front of you, most deposit questions get sorted in one conversation.

Live chat Live chat sits inside your account, so you never leave the wallet to ask. Open it with your transaction reference and say what you sent, from which wallet, and roughly when.
Payment checks we run When you flag a deposit that has not landed, we trace the reference against the rail — Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX — and reply inside your account.
Verification help Blurry ID photos are the usual reason a check stalls. Send a sharper shot of your MyKad and we pick the verification up from where it paused.

Getting Straight Answers on Payments

These are the questions we get asked most about moving money in and out of your account. If yours is not here, live chat inside your wallet reaches the same team that handles deposits, payouts and verification every day, and they can look at your transaction while you wait.

Open your wallet, tap Deposit, choose Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, send the amount shown, then confirm inside your wallet or bank app.

Payouts go back to Touch 'n Go eWallet, Boost or GrabPay, or to your bank through DuitNow or FPX. The name on the wallet has to match your account name.

We match your ID to the wallet you are paying out to, which keeps a payout from leaving in someone else's name. The check runs once, then payouts move normally.

We do not show one fixed figure here. The deposit page states the amount each rail accepts before you confirm, so you always see the number that applies to your wallet.

Do not send it again. Open live chat with your transaction reference and the wallet you used, and we trace it against the rail and update your account.

Yes. Verification runs in the same mobile browser session as your wallet, so you can photograph your MyKad and take the selfie without switching to a computer.
Reference

rapid97 Deposits & Withdrawals

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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